Some important notes before you begin

IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.

POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.

Outgoing mail is sent using SMTP.

We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

 

cPANEL: How to find email settings on cPanel?

1/ Please log in into your hosting panel
2/ Go to Email Accounts (Click the email accounts icon in the icon menu).
3/ Click Connect Devices

 

This should bring you into a page with Mail Client Manual Settings. You should have two boxes, one in Blue and the other one in Orange. The blue one should have the header Secure SSL/TLS Settings (Recommended). For the set up we will be using the details in this box.

 


DIRECT ADMIN: How to find email settings on DirectAdmin?

 

1) SSL Settings (Recommended)
Incoming Server: mail.[domain name]
Username: Email address: ***@[domain name] 
Password: Use the email account’s password.
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: mail.[domain name]
Username:Email address: ***@[domain name]
  • SMTP Port: 465
  IMAP, POP3, and SMTP require authentication.
 
------------
2) Non-SSL Settings (NOT Recommended)
Incoming Server:  mail.[domain name]
Username: Email address: ***@[domain name] 
Password: Use the email account’s password.  
  • IMAP Port: 143
  • POP3 Port: 110
   Outgoing Server: mail.[domain name]
  • SMTP Port: 587
   IMAP, POP3, and SMTP require authentication.
 
------------
3/ Download Configuration
 

 

If you experience any issues, please send a screenshot of the error to: [email protected]

 

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